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Request to Cancel

Sorry to see you go!

The image depicts a small, cute red robot with a rounded body and glowing blue eyes, standing in a dimly lit futuristic setting. Its slumped posture, downcast eyes, and outstretched mechanical arms convey deep sadness, as if pleading for someone not to leave.

You should be able to pause or cancel directly from the site:

When logged into the website, click "Billing" in the upper right corner to go to the payment portal. Click on your membership to get into your account. From there you will have options to pause (30/60/90 days) or cancel. If cancelled, you will see the option to restart.

If that doesn't work for you, there may be an error connecting your membership account to billing. Please just email membership@makehaven.org and we will help you. Please note it may take a few days for a staffer to get to your message, but we will process the changes from the date of your email. Thanks and hope to see you back soon!